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How to Disagree Without Being Disagreeable: Getting Your Point Across With the Gentle Art of Verbal Self-Defense

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Management number 236889103 Release Date 2026/07/10 List Price $7.00 Model Number 236889103
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As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles. You'll learn to: * Keep domestic disagreements from escalating * Deliver criticism to coworkers, employers, or employees * Handle aggressive, negative comments about race, politics, or religion * Provide discipline without increasing hostility * Use language that reduces tension and creates rapport in every situation Read more

ISBN10 0471157058
ISBN13 978-0471157052
Edition 1st
Language English
Publisher Jossey-Bass Inc Pub
Dimensions 6.5 x 0.5 x 9 inches
Item Weight 10.4 ounces
Print length 208 pages
Publication date January 1, 1997

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